Your privacy matters to us. This policy explains what information ToonNovel ("we", "our", "us") collects when you use our website at toonnovel.com, how we use it, and your rights regarding that information.
1. Information We Collect
Information you provide directly:
- Account details — username, email address and password when you register
- Payment information — processed securely by PayPal; we never see or store your card details
- Messages — anything you send us via the contact form
- Profile information — any optional details you add to your account
Information collected automatically:
- Reading activity — which novels and chapters you read, your progress and bookmarks
- Device and browser information — browser type, operating system, screen size
- Log data — IP address, pages visited, time spent on pages, referring URLs
- Cookies and local storage — used to keep you logged in and save your preferences
Third-party sign-in:
If you sign in with Google or Discord, we receive your name, email address and profile picture from those services. We do not receive your passwords.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your ToonNovel account
- Process coin purchases and unlock premium chapters
- Save your reading progress and library across devices
- Send important account emails (password reset, payment confirmation)
- Respond to your support requests and contact form messages
- Improve the platform, fix bugs and develop new features
- Prevent fraud, abuse and violations of our Terms of Service
🔒 We do not sell your personal data to third parties. We do not show you targeted advertising based on your reading habits.
3. Sharing Your Information
We only share your information in the following limited circumstances:
- PayPal — to process coin purchases. PayPal's privacy policy governs how they handle your payment data.
- Google / Discord — only if you choose to sign in with those services.
- Legal requirements — if required by law, court order or to protect the rights and safety of our users.
- Business transfer — if ToonNovel is acquired or merged, your data may be transferred as part of that transaction.
We do not share your reading history, email address or any personal information with novel authors or any other third parties.
4. Cookies & Local Storage
We use cookies and browser local storage to:
- Keep you logged in between sessions
- Remember your reading preferences (theme, font size)
- Save your coin balance locally for fast display
- Track your reading progress on novels
You can clear cookies and local storage at any time in your browser settings. This will log you out and reset your preferences.
5. Data Security
We take the security of your data seriously:
- All traffic is encrypted via HTTPS / SSL
- Passwords are hashed using bcrypt — we can never read your password
- Payment processing is handled entirely by PayPal — we never store card details
- Access to the database is restricted to authorised staff only
No system is 100% secure. If you believe your account has been compromised, please contact us immediately at support@toonnovel.com.
6. Your Rights
You have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — update or correct your account information at any time
- Deletion — request that we delete your account and associated data
- Portability — request your data in a machine-readable format
- Objection — object to how we process your data in certain circumstances
To exercise any of these rights, email support@toonnovel.com. We will respond within 30 days.